• J Englisch | EU
  • Hotline: 0800 3 400 600
    Free shipping in DACH region
    2 years guarantee

    Right of withdrawal

    You have the right to cancel this contract within fourteen days without having to state any reason.

    The cancellation period begins fourteen days after the day on which you or a third party authorised by you, who is not the delivery carrier, take(s) possession of the most recently delivered goods.

    To exercise your right to cancel, you must notify us (e-driver.net | E-Mobility Stores AG, Christoph Erni, Gewerbestrasse 7, CH-6330 Cham, Switzerland, erni@e-driver.net, phone: +41 (0)41 510 02 10, fax: +41 (0)44 862 42 52) of your intention to cancel the contract in a clear statement (e.g. in a letter sent by postal service, fax or e-mail). While you may use the sample cancellation letter linked here for this purpose, you are under no obligation to use this template.

    To maintain your right to cancel, all you have to is send your notification of cancellation prior to expiry of the cancellation period.

     

    Cancellation compliance

    If you cancel this contract, we are obligated to refund to you without delay all payments that we have received from you, including the delivery costs (with the exception of additional costs resulting from your choice of a different kind of delivery service other than the lowest-cost standard delivery service we offer), within fourteen days of our receipt of your cancellation notice.  This refund will be made via the same method of payment that you used to transact the original purchase, unless we explicitly agreed with you to an alternative method of refund. In no case will we deduct any fees or charges from your refund. We can refuse to pay the refund until we have received from you the returned goods, or you have provided evidence that the shipment of returned goods is under way to us, whichever occurs first.

    You are obligated to return the goods by shipment or personal delivery without delay within fourteen days after the day on which you notify us of the cancellation of this contract, to us or, within the EU/Germany to: E-Mobility Stores AG, Widerrufsrecht, Feldwiesenstrasse 8, D-79807 Lottstetten, Germany, or within the EFTA area/Switzerland to: E-Mobility Stores AG, Bramenstrasse 4, CH-8184 Bachenbülach, Switzerland. This obligation is considered met if you mail the goods before the end of the fourteen-day period. You are responsible for the direct costs of returning the goods. Once the condition, characteristics and function of the returned goods have been inspected and ascertained, you will liable to pay for any potential depreciation in the value of the goods only if such depreciation can be traced to inappropriate or unnecessary handling of the goods on your part.

    There is no right to cancellation of the following contracts:

    • contracts for the delivery of goods that have not already been prefabricated and for which the consumer’s individual selections or determinations are essential for their manufacture, or if the goods have clearly been custom-tailored to suit the personal needs of the consumer;
    • contracts for delivery of goods if said goods, owing to their nature, have been inseparably incorporated into other goods.

     

    Cancellation from

    (If you wish to cancel your contract, please complete this form and return it to us.)
    To:                         
    e-driver.net | E-Mobility Stores AG
    Gewerbestrasse 7
    CH-6330 Cham
    Switzerland

    info@e-driver.net
    Fax +41-41 510 02 10

    Sample cancellation letter

    I/we (*) hereby cancel the contract that I/we concluded (*) for purchase of the following goods (*)/for provision of the following service (*)

     

    Ordered on (*)/received on (*) 


    Name of the consumer(s)


    Address of the consumer(s)


    Signature of the consumer(s) (only in the case of notification on paper)


    Date


    (*) Delete as applicable.

    Viewed