Created May 24, 2018 at 9:05 a.m.
We’re delighted to learn of your interest in our Online Shop. Protecting your privacy is very important to us. Please find below some detailed information on how we handle your data.
1. Access data and hosting
You can visit our website without having to provide any personal data. Each time a website is called up, the web server automatically saves only a so-called server log file that contains, for example, the name of the requested file (the called-up URL), your IP address, the date and time when the website was called up, the amount of data transferred and the requesting provider (access data), and documents your call-up.
These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the website and to improve our online offer. In accordance with Art. 6 Para. 1 Point (f) of the General Data Protection Regulation (GDPR), this serves in the balance of interests to protect our overriding legitimate interests in correctly presenting our online offer. All access data will be deleted by no later than seven days after the end of your visit to the website.
Third-party hosting services
A third-party provider provides hosting services and services for rendering our website presentation within the context of processing on our behalf. This serves in the balance of interests to protect our overriding legitimate interests in correctly presenting our offer. All data collected within the scope of use of this website or in the forms provided in the Online Shop as described below are processed on the servers of this third-party provider. Processing on other servers only takes place to the extent explained here.
Our service provider is located in a country outside the European Union for which the European Commission has determined that the level of data protection is appropriate.
2. Data collection and use for processing contracts and opening customer accounts
We collect personal data if you voluntarily provide the data to us in the process of placing an order or when you contact us (e.g. via the contact form or e-mail), or when you open a customer account. Mandatory data-entry fields are marked as such because, in these cases, we must have the data in order to process your contract or contact request or to open your customer account, and you cannot conclude the order and/or account opening process, or submit your contact request without providing this information. You can note what data are actually collected from the respective data-entry forms. The data that you provided us with are used in accordance with Art. 6 Para. 1 Point (b) of the GDPR for processing contracts and your queries and requests. After processing of your contract has been completed or your customer account deleted, your data will be restricted for further processing, and erased after the mandatory retention periods dictated by tax and commercial law unless you have expressly consented to further use of your data or we reserve the right to further use of your data for purposes permitted by law, and about which we inform you in this declared policy. Your customer account can be deleted at any time, either by sending a message to the contact option identified below or using a function provided for this purpose in the customer account.
3. Data transfer
Data transfer to shipping service providers
Provided you have given us your express consent for this purpose during or after your ordering process, we will provide your e-mail address in accordance with Art. 6 Para. 1 Point (a) of the GDPR to the selected shipping service provider so that they can contact you prior to delivery for the purpose of delivery notification and/or coordination.
You may revoke your consent to this at any time by sending a message to the contact option noted below or directly to the shipping service provider at the contact address listed below. Once you have revoked your consent, we will erase the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to further use of your data that is permitted by law, and about which we inform you in this declared policy.
Depot 0178, DPD Deutschland GmbH
In Rammelswiesen 20
4. E-mail newsletters and mail advertising
E-mail-advertising offering registration for newsletter
If you register for our newsletter, we use the data required for this purpose, or which you provided separately, to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 Point (a) of the GDPR.
You can unsubscribe from the newsletters at any time, either by sending a message to the contact option identified below or using the link provided for this purpose in the newsletter itself. If you unsubscribe from the newsletter, we will erase the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to further use of your data that is permitted by law, and about which we inform you in this declared policy.
Postal advertising and your right to object
In addition, we reserve the right to use your given name and surname well as your postal address for our own advertising purposes, e.g. to send interesting offers and information about our products by postal service. This serves in the context of a balancing of interests to maintain our overriding legitimate interests in a promotional approach to our customers in accordance with Art. 6 Para. 1 Point (f) of the GDPR.
5. Integration of the Trusted Shop Trustbadge
The Trusted Shops Trustbadge is integrated on this website for the purpose of advertising our Trusted Shops trustmark and the collected ratings as well as to offer the Trusted Shops products for buyers after they have placed an order.
This serves in the context of a balancing of interests to maintain our overriding legitimate interests in optimally marketing our offerings in accordance with Art. 6 Para. 1 Point (f) of the GDPR. The Trustbadge and the services thereby advertised are offered by Trusted Shops GmbH, Subbelrather Strasse 15C, 50823 Cologne, Germany.
When a Trustbadge is called up, the web server automatically saves a so-called server log file that contains, for example, your IP address, the date and time when the website was called up, the amount of data transferred and the requesting provider (access data), and documents your call-up. The access data are not evaluated, and are automatically overwritten by no later than seven days after you have visited the website.
Other personal data are only transferred to Trusted Shops if and to the extent that you have granted your consent thereto, have opted to use Trusted Shops products after transacting an order, or have already registered for such use. In this case, the contractual agreement concluded between you and Trusted Shops shall apply.
We make use of so-called cookies on various pages of our website with the aim of making visits to our website an attractive experience and enable the use of certain functions to display appropriate products or for market research purposes. This serves in the context of a balancing of interests to maintain our overriding legitimate interests in optimally presenting our offer in accordance with Art. 6 Para. 1 Point (f) of the GDPR. Cookies are small text files that are automatically saved on your terminal device. Some of these cookies we use are deleted once the browser session ends, i.e. after you close your browser (these are called session cookies). Other cookies (called persistent cookies) remain stored on your terminal device and enable us to recognise your browser when you next visit our website. You can find out the duration of their storage from the overview of the cookie settings in your web browser. You can set your browser so that you are informed when cookies are being set, and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way way they manage their cookie settings. This is described in the Help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html
If cookies are not accepted, the functionality of our website may be restricted.
7. Social media plug-ins
Use of social plug-ins from Facebook, Google and Twitter, etc.
So-called social plug-ins from online social networks are used on our website.
When you visit a page of our website that contains such a plug-in, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plug-in is transmitted directly to your browser by the respective provider and integrated into the page. By integrating these plug-ins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider (possibly to the United States) and stored there. If you are logged-in to one of the services, the providers can assign your visit to our website to your profile in the respective social network. If you interact with the plug-ins, for example by pressing the "Like" or the "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed there to your contacts. This serves in the context of a balancing of interests to maintain our overriding legitimate interests in optimally marketing our offerings in accordance with Art. 6 Para. 1 Point (f) of the GDPR.
If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the corresponding service before visiting our website. You can also completely prevent the plug-ins from loading with add-ons for your browser, e.g. by using the script blocker “NoScript” (https://noscript.net/).
YouTube video plug-ins
Content from third-party providers is integrated into this website. This content is provided by Google LLC (“provider”).
YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA (“Google“).
The advanced data privacy settings are activated for videos from YouTube that are integrated into our website. This means that YouTube collects and stores no information from visitors to our website unless they play the video. The integration of videos serves in the context of a balancing of interests to maintain our overriding legitimate interests in optimally marketing our offer in accordance with Art. 6 Para. 1 Point (f) of the GDPR.
8. Sending rating reminders by e-mail
Rating reminders from Trusted Shops
While ordering or after placing an order on our website, if you give your express consent in accordance with Art. 6 Para 1 Point (a) of the GDPR, we transfer your e-mail address to Trusted Shops GmbH, Subbelrather Strasse 15c, 50823 Cologne (www.trustedshops.de) so that they can send you a rating reminder by e-mail.
You may revoke your consent to this at any time by sending a message to the contact option noted below or directly to Trusted Shops.
9. Contact options and your rights
You have the following rights as a data subject:
In accordance with Art. 15 of the GDPR, the right to request and gain access to information about your personal data processed by us to the extent specified in Art. 15;
In accordance with Art. 16 of the GDPR, the right to immediately request the rectification of incorrect or incomplete personal data stored by us;
In accordance with Art. 17 of the GDPR, the right to request the erasure of your personal data stored by us unless further processing is necessary;
- for exercising the right of freedom of expression and information, or
- or compliance with a legal obligation, or
- for reasons of public interest, or
- for the establishment, exercise or defence of legal claims
In accordance with Art. 18 of the GDPR, the right to request the restriction of the processing of your personal data where one of the following applies
- you contest the accuracy of the personal data, or
- the processing is unlawful, yet you oppose the erasure of the personal data, or
- we no longer need the personal data, but you require them for the establishment, exercise or defence of legal claims, or
- you have objected to the processing pursuant to Article 21 of the GDPR;
In accordance with Art. 20 of the GDPR, your right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format, or to request the transfer of these data to some other controller;
In accordance with Art. 77 of the GDPR, the right to complain to a supervisory authority. As a general rule, you can contact the supervisory authorities of your usual place of residence or work or our company headquarters for this purpose.
If you have any questions about the collection, processing or use of your personal data, or requests for information, rectification, restriction or erasure of data as well as for revocation of consent or objection to a specific use of data, please contact us directly using the contact details provided in our Impressum publishing information.
Right to object
Insofar as, in the weighing of interests, we process personal data as explained above to protect our overriding legitimate interests, you can object to this processing of your personal data with effect for the future. If the processing takes place for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing takes place for other purposes, you have a right to object only if there are reasons that arise from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.
This does not apply if the processing is done for direct marketing purposes. If that is the case, then we will no longer process your personal data for this purpose.